Policies

· Rooms
Divots banquet hall has seating of up to 400, and can be sectioned off to hold 80, 120, 200, and 240 accordingly. Additional conference rooms are available in the Norfolk Lodge & Suites.

· Confirmation Deposit

Divots requires a non-refundable confirmation deposit equal to the room rental rate to lock in the date. This amount will be credited to the bill at the time of service. Divots reserves the right to rebook any unlocked dates. Payment of confirmation deposit is an acknowledgement and acceptance of all Divots policies.

· Security and Damages
Private security will be arranged by Divots at an additional charge for all weddings and large events. This is required and not an optional expense. Divots will not be responsible for any missing items, before, during, or after a function, or for materials or articles set-up prior to the function or left unattended at any time. The lessee(s) is/are responsible for their guests that attend the function, and will be held liable for any damages due to behavior on behalf of their guests.

· Prices
Divots is a growing conference center, and reserves the right to change food prices according to the market. While we will strive to provide you with the closest estimation possible, it is just impossible to know the value of the market six months, one year, or two years from the present. The prices in this menu reflect the current prices and are subject to change. We will attempt to apprise our customers of any changes in food prices after a menu has been selected. We are pleased to provide our customers with the highest quality of service, food, and atmosphere.

· Alcoholic Beverages
The sale and service of all alcoholic beverages is regulated by the state of Nebraska, and Divots is responsible for the administration of these regulations. Underage drinking is strictly prohibited at Divots. Please inform your guests that proper identification is required for all alcohol service. Our staff will monitor guest drinking and may request to see identification for anyone consuming alcohol. If underage drinking occurs, Divots will contact law enforcement agencies and reserves the right to discontinue alcohol service for the duration of the event. Divots will stop serving alcohol at 12:30 a.m.

· Food Arrangements

All food served at Divots Conference Center must be provided by Divots. All food and beverage menu planning, room set-up, and other details must be arranged at least 14 days in advance. Any food and beverage function canceled within 14 days of the event is subject to a cancellation charge.

· Guarantees
A close estimate is required (7) days out. A final confirmation or "guarantee" of your anticipated number of guests is required by 12:00 noon, 72 business hours before any banquet function. This guarantee may not be reduced. Divots will prepare for up to 5% over the guaranteed number. If the guarantee is increased within 2 days of the function, Divots will reserve the right to substitute entrees for the additional guests. You will be charged for the number of guests guaranteed or the number of guests actually served, whichever is higher. If you are over your guaranteed number you will be charged 20% extra per plate.

· Contract Terms

On weekend banquet hall rental there is a minimum contract term on the event. This amount shall be $2000 on Friday events and $3000 on Saturdays. This amount is prior to tax and gratuity. This does not include the Nebraska or Dakota rooms.

· Cancellation

Cancellations within six (6) months will be charged 50% of total contract term. Cancellation within 30 days will be charged 100% of the total contract term.

· Prices/Surcharges
An 18% service charge and 5.5% state sales tax will be added to all food and beverage items. Additional fees may be applied to unusual and excessive clean up needs. Ex. Excessive liquor spillage, or vomit. Confetti is not allowed and there will be a $100 fee for confetti clean up.

· Function Rooms

Divots reserves the right to re-allocate space and room arrangements in the following cases: Increase or decrease in attendance, mechanical failures, or accessibility for service.

· Timing of Function
Divots requests that you provide us with a time line for your event no less than 14 business days prior to your event. In order to provide the finest service to your group, it is important that Divots be aware of all function time changes that your group may have. Note that rooms for all functions will be set 30 minutes prior to their stated time. All breakfast, lunch, and dinner buffets are serviced for approximately 1.5 hours, refreshed and replenished as necessary to serve the guaranteed number. Buffet food quantities are not designed for multiple trip servings.

· Outdoor Functions

Divots reserves the right to move outdoor functions inside if the weather report three hours prior to the start of the function predicts a forty percent or greater chance of rain. The final decision will be made no later than two hours prior to the scheduled start of the function.

· Engineering, Audio/Visual
Special engineering and phone requirements must be arranged at least 7 days in advance with the conference coordinator. Charges will be billed to the client for all such requirements. In addition, Divots has a full compliment of audio-visual equipment, and access to more equipment to fulfill your AV needs. Any non-Divots equipment is the sole responsibility of the client. Divots is not responsible if your software, hardware, media or any other items are not compatible with Divots equipment. We suggest confirming compatibility at least 7 days prior to your event. Additional fees may apply for Divots technical support.

· Flowers

Divots has centerpieces and assorted decoration items available for rent. Any decorations not provided by Divots must be approved. The client is responsible for any damage to the Divots facility caused by items brought in.

· Candles

Candles need to be in containers large enough to hold all the wax that drips. Please check with the Event Coordinator regarding allowable candles.

· Entertainment

For a dinner dance, cocktail party, or any other event we will be pleased to help you arrange entertainment. All entertainment must be finished by 12:00 midnight. Continuation beyond midnight will be an additional $100/ 30 minutes, with a minimum charge of $100.

Return to Main Menu

Rental Rates | Policies

· Rooms Divots banquet hall has seating of up to 400, and can be sectioned off to hold 80, 120, 200, and 240 accordingly. Additional conference rooms are available in the Norfolk Lodge & Suites.

· Rooms
Divots banquet hall has seating of up to 400, and can be sectioned off to hold 80, 120, 200, and 240 accordingly. Additional conference rooms are available in the Norfolk Lodge & Suites.